Privacy & Cookie Policy - Little Paws Party Shop

Privacy & Cookies Policy

At Little Paws Party Shop, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect your information when you visit our website or place an order with us.

Information We Collect

When you place an order, contact us or use certain features of our website, we may collect information such as:

Your name
Billing and delivery address
Email address
Telephone number
Payment and transaction information
Order details
Information you provide when contacting us

We only collect information that is necessary to provide our services, process your orders and communicate with you.

How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of your purchases
Process payments
Contact you about your order
Respond to your questions and enquiries
Improve our website, products and customer experience
Prevent fraud and protect the security of our website
Send marketing communications where you have given us permission to do so

We will not use your personal information for purposes that are incompatible with those described in this policy.

Payment Information

Payments made through our website may be processed by secure third-party payment providers.

We do not normally store your full payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with their own privacy and security policies.

Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business and fulfil your order.

This may include payment providers, delivery and postal services, website hosting providers, email services and other suppliers who help us provide our services.

We only share information where it is necessary for the relevant service or where we are legally required to do so.

How Long We Keep Your Information

We only keep personal information for as long as necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, meeting legal and accounting requirements and resolving disputes.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Privacy Rights

Depending on where you live and the applicable data protection laws, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Request deletion of your personal information where applicable
Object to certain uses of your information
Request restriction of processing in certain circumstances
Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us at hola@littlepawspartyshop.com.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember your preferences and improve your browsing experience.

Some cookies are strictly necessary for the website to function properly, including features such as shopping baskets, checkout and website security.

Other cookies may be used for analytics, functionality or marketing purposes. Where required, we will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through our cookie consent tool or through your browser settings.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They can help websites remember information such as your preferences, shopping basket contents or previous visits.

Cookies may be used to:

Keep your shopping basket working
Remember your preferences
Improve website performance
Understand how visitors use our website
Provide relevant marketing where applicable

Managing Cookies

You can choose whether to accept certain non-essential cookies through our cookie consent settings.

You can also change or delete cookies through your web browser at any time. Please note that disabling certain cookies may affect how some parts of our website function.

Third-Party Services

Some services used on our website may be provided by third-party companies. These providers may process certain information or use cookies according to their own privacy policies.

Examples may include payment providers, delivery services, analytics services, advertising platforms and social media services.

We recommend reviewing the privacy policies of these providers where appropriate.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.

Any updated version will be published on this page.